Every month we like to introduce you to members of our highly prized team! Read all about our Operations Manager Louise who has been with the Team since year dot!
Louise Birt – Operations Manager
What is your job at Cornerstone?
I'm the operations manager which means that I make sure that everyone that comes to us has a fabulous time in our beautiful building. This means looking after our box office, technical and front of house teams, booking gigs into the bar, liaising with the catering franchise to ensure that they are providing the best possible service and products and making sure the building is clean, safe and well maintained. The other big part of my job is managing the hires and conference bookings. We deal with lots of different people from mums organising their children's birthday parties, to a local interest group booking a room to a conference for 200 people.
Where did you come from?
I worked at the National Theatre as a front of house manager and then at the Oxford Playhouse as a house manager and then operations manager in a very similar role to this one.
What do you enjoy most about your job?
The best bits about my job are seeing the building busy, running smoothly and everyone enjoying themselves. I love working with our hirers too and helping them organise their events. It's great when someone comes back to you and says that we made their conference or birthday party run really smoothly and made their life a bit easier.
What's the best thing you have seen at Cornerstone?
Favourite show at Cornerstone was Mappa Mundi's "She Stoops to Conquer". They are a brilliant company that I used to watch in Cardiff when I was a student. In fact it was their work that inspired me to work in the arts rather than be a solicitor!
What inspires you?
Nights like that inspire me, listening to a new artist who wants to play in the bar and getting excited about all of the different things that we can do here to make Cornerstone a success and a home from home for our customers.